Internet Safety and Security

Internet Safety & Security Resources

Video Series

Older adults are disproportionately represented when it comes to being targeted by scammers.

This ten-part series empowers participants to recognize online scams before they happen, avoid being hacked and becoming victims of fraud.

Each video will open in a new window/tab. To move to the next video, close the window/tab and click on the next video link below.

Introduction (2 mins)

Session 1: Passwords (4 mins)

Session 2: Sensitive information

Session 3: How to Spot a Scam (5 mins)

Session 4: 5 Tips for Protecting Yourself Online (5 mins)

Session 5: What to do if you become a victim of a scam (3 mins)

Session 6: Secondary email addresses (2 mins)

Session 7: Dealing with junk email (5 mins)

Session 8: How to spot a safe website (2 mins)

Session 9: Public computers and free Wi-fi (2 mins)

Contact information for organizations mentioned in Session 5:

Canadian Anti-Fraud Centre
Toll free: 1-888-495-8501
Monday to Friday, from 9am to 4:45pm (Eastern time) and closed on holidays

Seniors First BC (Seniors Abuse and Information Line - SAIL)
Toll free: 1-866-437-1940 seven days a week (excluding holidays), 8am to 8pm
Language interpretation is available Monday through Friday, 9am to 4pm.
TTY Teletype for the deaf who have access to TTY equipment: toll free 1-855-306-1443

Important information about COVID-19 vaccine scams:

With COVID-19 vaccines ramping up in BC, so are internet and phone scams.

The Province of BC is reminding people that your health authority will never ask you for your:

Social insurance number
Driver's license number
Banking, credit card, or any other financial information

The information you WILL be asked to provide is:

Your legal name
Date of birth
Postal code
Personal health number (PHN) found on the back of BC driver's licences or BC services cards
Current contact information (including an email address or phone number to receive texts)