Health Resources

Benefits Wayfinder

Prosper Canada has recently launched the Benefits wayfinder: a free, simple, easy to use, plain language tool in English and French that helps people living with low and modest incomes find and track benefits they could receive. The information and resources provided are from federal, provincial, and territorial governments, updated on an ongoing basis as new information becomes available.

​https://benefitswayfinder.org/
Walk-in Clinics
​Apple Plaza Walk In Clinic
1848 Main St
P: 250-493-5228
 
Peach City Medical Walk In Clinic
2111 Main St (Cherry Lane)
P: 250-276-5050 

Rosedale Medical Clinic, Summerland
200 – 13009 Rosedale Ave
P: 250-404-4242
Medical Laboratories
Okanagan Clinical Laboratories
383 Ellis St
 P: 250-493-0715

Okanagan Clinical Laboratories
2504 Skaha Lake Rd
 P: 250-493-7522
 
Penticton Hospital Laboratory
550 Carmi Ave
 P: 250-492-9014

Summerland Health Ctr. Laboratory
12815 Atkinson Rd
 P: 250-404-8010
 
South Okanagan General Hospital Lab
911 McKinney Rd, Oliver
P: 250-498-5015

Mobile Blood Lab (Jamie)
*There is a charge for this service
P: 250-770-0437
Mobility & Health equipment
Action Orthotics & Prosthetics
250-490-3636

Motion
250-492-4435

Health Source Medical
250-770-1491

Shoppers Home Health Care
250-492-7592

Summerland Medicine Centre
250-494-0531

Summerland Medical Supplies
250-494-3422

Valley Medical Supply
250-492-7221

VitalAire Penticton Clinic
1-800-637-0202

Red Cross Equipment Loan
104A – 575 Main St ~ open Mon, Wed, Fri   9am – 1pm
250-493-7533
Short term loan of medical equipment (walkers, wheelchairs, bath seats, commodes, crutches, canes) 
Must have Doctor referral*
Hearing
Beltone Hearing Clinic, Summerland
250-494-8778

Canadian Hearing Care
250-770-8111

Costco (Hearing Aid Department), Kelowna
250-868-2677

Connect Hearing
250-493-3277

Expert Hearing Solutions
250-770-2255

NexGen Hearing, Penticton
778-476-3534

NexGen Hearing, Summerland
778-516-2283

Penticton Hearing Aid Centre
250-493-0411

Sound Advice Mobile Hearing Aid Clinic
778-531-5213
medic alert systems
Alarm Care
1-800-627-2001

Interior Health Lifeline
250-770-3531

Life Call
1-800-661-5433

Medi Response
1-866-406-3001

Telus LivingWell Companion
1-855-255-8828
home health services
When you need help at home, the first step is to contact Interior Health Authority, Home Health services to assess your needs. You do not need a Doctor’s referral to access most Home Health services – you may refer yourself or be referred by a family member / friend.
 
The goals of Home Health Services:
  • Support clients to stay independent in their homes as long as possible
  • Help clients at home to prevent hospital admission and/or reduce hospital stay
  • Help clients who can no longer be supported in their homes to access assisted living and residential care services
  • Support people nearing the end of life, and their families

Cost
Some of the subsidized services provided by Home Health are free. Others have a fee, which may depend on your income. There may be a cost for some equipment or supplies. To access these services, you must agree to a financial assessment which will determine your rate. 
​
Home health services (interior health authority)
Access Home & Community Care and Chronic Disease Management Programs with a Single Phone Number
​
Care Management Services
  • community nursing, occupational therapy, physiotherapy, dietitian, social
  • work, speech language, and respiratory therapy
  • home support for activities of daily living such as personal care, special
  • exercises, medication assistance and in home respite
  • adult day services
  • eligibility assessment for funded assisted living and long-term care homes

Chronic Disease Management Programs
  • Diabetes

Palliative Care Services
  • Community nursing, social work, and hospice care

Acquired Brain Injury Services

1-800-707-8550

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​
​Continuous/Long Term Home Health Services         
Case Managers are health care professionals who assess needs and will assist you in understanding your options. Case Managers arrange for community care services and help with the transition between home, assisted living and residential care. They may also refer you to other services in the community. Case Managers can set up services like home support, respite, adult day services as well as waitlist clients for subsidized assisted living and residential care.

Home Support Services
Home Support Services help promote independence for adults with chronic health conditions, disabilities or terminal illness and help provide caregivers with rest and relief. People who need assistance managing personal health care needs at home can be assessed by a case manager. Home support services are designed to supplement and not replace the skills and resources that you, your loved ones and your friends provide.

NOTE: Home support services do not help with housekeeping, cooking or transportation.
Home support workers can assist with the following tasks:

  • Showering/bathing
  • Getting dressed
  • Personal care
  • Toileting
  • Transfers/mobility
  • Meal escort/feeding
  • Medications
  • Respite in home
  • Ostomy care
  • Oxygen application
  • CPAP application
 
Respite Services
Respite services are all about caring for the caregivers, the people who give tirelessly of themselves to look after a family member or friend. Respite services come in various forms including: Adult Day Services, Home Support (in-home) or short terms stays in a facility or hospice.

Adult Day Services
Adult Day services give caregivers a break but also offer personal care, recreation and social activities for people who are still living at home and may be at risk of losing their independence.
Private pay home support services
There are many options to customize your own services based on desires for: Personal care, meal preparation, companionship, transportation, medication support and respite care.

Bayshore Home Health
250-490-3017
1-877-717-7528

Branching Out Home Care
250-488-3814

CBI Home Health
250-493-6693

Elite Private Care
778-476-4412

From Me to U Summerland
250-494-4284

Home Instead Senior Care
250-492-4110

Home Sweet Home Care & Support
587-646-5301

Just Like Family Home Care
250-215-2477 or 1-855-440-3331

Nurse Next Door
250-488-8586

Penticton At Home Support Services
250-490-8195

Sunshine Valley Home Health Services
250-486-6185

The Hamlets Home Care
250-490-8503
miscellaneous assistance
​Better at Home
Helping seniors maintain independence 
250-487-3376

Constance Care
Shopping, errands, appointments, etc.
250-423-8763 

Gramma’s Little Helpers
Shopping, errands, transportation, light meal prep, gardening, companionship
250-809-9212 

Kaleden Hub
Neighbours helping neighbours – call for info
250-460-3387

Lake City Moving
Small scale moving specialists
250-317-8535
 
NeighbourLink, Summerland
Neighbours helping neighbours, various tasks
250-404-4673

Okanagan Concierge, Summerland
Various services – call for info
250-809-8892

Out N About Services
Transportation, shopping, etc.
 250-486-0970
 
Penticton at Home Support Services
Errands, transportation, meals, companionship
250-490-8195

SHIRLEY’S Goodness & Mercy EOL Care
Elder & palliative home care
250-809-5217

Summerland Senior Services
Handyman - small job specialists
250-494-8333
 
Voila! Organizing
Home Organization
778-363-8329

Walkabout Companion Services
Various services – call for info
250-274-2578
My health portal
​Secure, online access to your Interior Health patient record from your computer or smartphone, anytime, anywhere.
Access your lab results, diagnostic imaging reports such as    x-ray, CT and ultrasound scans and visit history.
​
How to enroll:
  1. Add your email address to your patient records at your next doctor or lab visit or at anytime by visiting Central Registration at the hospital.
  2. Go to www.interiorhealth.ca/MyHealthPortal
  3. Complete and submit online Request to Enroll form

You will receive an email with instructions to complete enrolment.
Health Resources - Government
Health Link BC (24 hrs) - call 811
Deaf or Hearing Impaired - call 711
For non-emergency health questions. Confidential health education and advice. Help to check symptoms and advise if you should seek further medical attention. 

Penticton Regional Hospital
250-492-4000

South Okanagan General Hospital
250-498-5000

Penticton Health Centre
250-770-3434
  • Acquired Brain Injury Services
  • Adult Day Services
  • Assisted Living
  • Breathe Well program
  • Caregiver Support
  • Community Care Nursing Services
  • Community Nutrition Services
  • Home Support
  • Mental Health & Substance Abuse
  • Pulmonary Rehabilitation
  • Rehabilitation
  • Residential Care
  • Social Work

Oliver Health Centre
250-498-5080

Summerland Health Centre
250-404-8000

PharmaCare & Medical Services Plan
1-800-663-7100
Disclaimer: The information provided in this section is relevant to date. Information is subject to change at any time. Our organization is not responsible for any misrepresentation. This is strictly a resource list and we have not made any recommendations through our organization.
 
Please note: Unless otherwise specified, all phone numbers listed are in Penticton.